Top sellers

Deliveries and returns

Deliveries

Deliveries shall be made to the address indicated in the order form, which may only be in the agreed upon geographic zone.

Risks shall be borne by the Buyer as from the time the products have left JAJ's premises. In the event of damage during transportation, a justified protest must be made to the carrier within three days from delivery.

Delivery times are merely indicative; if they exceed thirty days as from the date of order, the sales agreement may be terminated and the Buyer reimbursed.

Shipping charges

Shipping (by Colissimo ) only to :

  • France: €8
  • Belgium / Luxembourg: €12
  • Austria / United Kingdom : 15€

Shipping charges are offered for orders over 150€, except during special offers.

Returns

In accordance with Article L121-20 of the Consumer Code, the Buyer shall have a period of seven (7) business days in order to return the Product or Products he has ordered, at his expense, if for any reason whatsoever such Product or Products are not satisfactory.  This time period shall begin to run as of receipt of the Product or Products by the Consumer.

Only those Products which have not been worn nor washed, and returned with their labels and tags intact, shall be taken back by JAJ.

The Product or Products must be returned in its/their original packaging and wrapping to the following address: Groupe JAJ, 40-48 rue Beaumarchais, 93100 Montreuil sous Bois.

The Buyer shall attach a photocopy of the invoice for the Product or Products to the returned item or items.

If all the above mentioned conditions are met, JAJ shall reimburse the Buyer within thirty (30) days as from the date of receipt by JAJ of the package (the date of shipment by the Buyer amounting to notification to JAJ of the Buyer's exercise of his right of withdrawal) the amounts paid by the Buyer, excepting the cost of return of the Products, which shall be borne by the Buyer. 


Compare 0