Faq

Need help? Consult our Schott NYC® FAQ

Products & Sizes

What is the difference between the Ma-1 and CWU bomber?

THE Ma-1 and the Cwu are two bombers From American military aviation, each linked to an era and specific needs:

  • THE Ma-1 was designed in 1950s For US Air Force hunting pilots. Light, without rigid collar, ergonomic, it was designed for closed cockpits and moderate climate areas. Its sleek and functional design has made it an emblem of military style in urban culture.
  • THE Cwu, launched in 1960s, replaced the MA-1. He met new requirements, especially in terms of fire resistance and thermal insulation. He is distinguished by his officer And its large pockets in Rabat, typical of this new generation of military equipment.

These two bombers recount the evolution of the equipment of American airmen and each embody an era of style and functionality.

How to maintain a Schott NYC® leather jacket?

A Schott NYC® leather jacket is a sustainable investment. To preserve its quality and its appearance over time, a few simple gestures are enough:

What to do :

Dust regularly With a soft and dry cloth.

In case of light spot, to use A slightly soapy wet cloth, without rubbing excessively.

Apply a Special leather nourishing cream (colorless) once or twice a year for Maintain flexibility and radiance.

Store the jacket on a wide hanger, In a dry place and sheltered from direct light.

Ventilate after use, especially if it was rap.

How to clean a leather jacket without damaging it?

Leather is a living material that requires Soft and suitable cleaning. Here are the errors to avoid so as not to damage it:

What to avoid:

Never wash it in the machine nor entrust it to A classic pressing.

Do not use household products, industrial wipes or chemical solvents.

Never dry it in the machine : leave it Dry naturally, in the open air, far from any heat source.

In case of persistent or for deep cleaning, it is preferable to Call on a leather specialist or at Approved professional pressing.

Does the leather change its shade over time?

Yes, Leather can evolve visually over time, especially if it is a little pigmented leather or natural tanning. This transformation is called patina.

Several factors can influence this evolution:

  • Exposure to light (UV)
  • Humidity or rain
  • The friction (bags, shoulders, elbows)
  • Care applied (creams, waterproofing)

Result : Leather can be cleared, rush or qualify, according to its use and its environment.

This is what does everything charm and authenticity a leather jacket: Each room becomes unique over time.

For preserve your original shade, we recommend to avoid prolonged exposure to the sun And to maintain your jacket regularly with products
adapted
.

Does leather require regular maintenance?

Yes. Leather is a living material that evolves over time. Even if it is naturally resistant, A minimum of regular maintenance is essential For :

  • preserve its flexibility,
  • prevent it from drying out or cracking,
  • And Allow him to skate elegantly over the years.

A light but constant maintenance (1 to 2 times a year) Generally is enough for Maintain your jacket in perfect condition.

This is what in fact in A sustainable clothing, capable of Cross the seasons ... and the decades.

Does leather relax over time?

Yes, Leather is a natural and lively material : it evolves over time and gradually adapts to your morphology.

On Movement areas (shoulders, elbows, back) Leather can relax slightly After several ports, especially if it is leather or goat, more flexible by nature.

However, This relaxation remains moderate If the jacket is to the right size as soon as purchasing. It is therefore advised to Do not choose a too adjusted model Thinking that he will "let go".

A well -adjusted leather from the start will ensure Optimal comfort without excess of relaxation.

Are the Schott NYC® leather jackets approved for the motorcycle?

No. Schott NYC® leather jackets are not approved for the practice of the motorcycle in the sense of European standards in force (standard EN 17092).

Our collection is strongly inspired by the motorcycle universe, especially through emblematic models such as The Perfecto® jacket, but it is thought above all to Fashion and lifestyle use.

Our jackets have neither CE certified protections nor technical reinforcements Required for two-wheeled road use.

They can be worn on a motorcycle at your own risk, but they do not replace approved motorcycle equipment planned Ensure your safety in the event of a fall.

How to cut Schott NYC® clothes?

To choose The most suitable size, we recommend that you consult OUR sizes Available on each product sheet.



Are Schott NYC® articles unisex or gender?

The majority of Schott NYC® products are designed For men or women, with Specific cuts. Some models, such as Bombers, jackets or leather jackets, can be worn unisex Depending on the style sought.

Do not hesitate to consult Cup indications ("Regular", "Slim", "Oversize").

What is the difference between American models 618 and 613?

Models 618 And 613 de Schott NYC® are very similar, but have some notable differences:

  • Epaulettes : THE 613, nicknamed "One Star", is decorated with a metal star on each shoulder. THE 618 is devoid of this, offering a slightly more refined look.
  • Collar : THE 618 Has have Schott NYC® Schott button on the pass, while the 613 does not have any apparent marking.
  • History and positioning : THE 613 is the model original, introduced in the late 1940s for bikers.
    THE 618, launched in the early 1950s, was designed with a slightly larger cut And more marked details to respond to a fashion clientele, as a leading brand in leather.
  • Cut : The two models offer a Short and adjusted silhouette, typical Dub Perfecto® jacket, with rigid leather that relaxes slightly in use.

What does Leather Working Group certification mean for certain Schott NYC® leathers?

Some leathers used in our collections come from Tanneries certified by the Leather Working Group (LWG), an organization recognized for its strict environmental criteria in leather production.

This certification guarantees in particular:

  • A reduction in environmental impact (water, energy, chemicals),
  • Traceability of manufacturing processes,
  • and responsible management of resources.

The products concerned are marked “Leather working group”, Visible in The material tab of their file.

What are Green Schott articles?

THE items Green Schott are parts designed in A more responsible and environmentally responsible approach.

They integrate certified materials as organic cotton, recycled fibers, Or Manufacturing processes reducing environmental impact.

Each article concerned is Identified by the Green Schott logo Visible on its product sheet.

These articles reflect Our desire to offer a more sustainable fashion, without compromise on style or quality.

What is the difference between conventional leathers and mythical USA leathers?

The leathers used for our jackets are available in several ranges, including THE mythical leathers USA, (613.618, 184sm, 257s, etc.) who play The artisanal heritage of Schott NYC®.

THE Classic leathers (cow or lamb) are selected for their flexibility, their comfort and their Daily adaptability. They offer Excellent value for money while respecting sustainability and style standards.

THE mythical leathers USA come from Our historic American production, made in Our Union workshops, New Jersey. They reflect Raw and authentic know-how brand Since 1913.

These leathers are generally reserved for most emblematic models, as The Perfecto® jacket, the bomber or the Flight Jacket. They seduce The purists Looking for a jacket that is shaped over the years.

What is the difference between the LC300 and LC3017 models?

Models LC300 And LC3017 are visually identical and made in the same goatskin leather.

The only difference lies in their seasonality :

THE LC300 belongs to the Spring/summer collection : it is made in A lighter peausserie, designed to be worn In mid-season or summer.

THE LC3017, from the Fall/Winter collection, benefits froma thicker lining, offering more heat For Cold days.

In summary: same cut, same style, different thickness depending on the season.

What is the difference between a cowhide leather, lamb, goat and sheep?

Each leather has its own characteristics, influencing touch, vestibility and sustainability of the jacket. Here are the main differences:

Cow: Leather thick and very resistant, perfect for Robust pieces as Perfecto® Or Biker jackets. It offers Good hold in time.

Lamb : Leather Flexible, light and silky, At touch. Ideal for A fluid and elegant worn, with Maximum comfort.

Goat : Leather flexible, with A natural grain. In version velvet, he presents A slightly fluffy appearance And A soft but more textured touch. It constitutes An excellent balance between flexibility, comfort and resistance.

Sheep : Mainly used for Woolly skins (shearling type), this leather is Naturally insulating, thick and very hot, perfect for Winter models.

The choice of leather depends on The desired use: vintage and structured look, elegant sweetness, daily comfort Or Thermal insulation.

What is the lining of Schott NYC® jackets?

THE Plots vary depending on the model and the season : they can be satin, padded, mesh, in polar fleece, or in wooled skin For Winter models.

All the details relating to the lining are specified on each product sheet.

Offers & Services

How to benefit from 10 % reduction on my first order?

By registering for our newsletter, you immediately receive a welcome code offering you 10 % reduction on your first order.

Registration is done directly At the bottom of the page of our site, in the insert provided for this purpose.

This code is valid only once, out Current promotions And products reported as not subjected.

In addition, if you Create a customer account and inform your date of birth, you will receive a 10 % reduction code THE your birthday day, valid throughout the site (excluding exclusions).

By registering, you also benefit from privileged access to our novelties, private sales And exclusive offers Throughout the year.

Returns & exchanges

How to make a return or an exchange?

You have a delay in 30 days of receipt of your order To return one or more articles.

Procedure :

  1. Go to the Online return portal and enter your e-mail address as well as your order number
  2. Select the article concerned, indicate the Return reason (reimbursement or size exchange), then validate
  3. Return the package at your expense, preferably followed up
    The return remains under the responsibility of the customer; we cannot be held responsible in the event of Loss or theft of the package

Exchange :

It is possible to ask for a size, provided that it is the same model than that initially ordered.

The exchange will be made After receipt and validation of the return by our teams, And subject to product availability.

For returns made from abroad, it is imperative to mention that this is a return of goods on the customs declaration. Otherwise, possible customs costs will be the responsibility of the customer.

Can I return my article to store?

No, the feedback in stores are not accepted.

Whatever the reason (refund or size exchange), all returns must be made exclusively by post, via the Online return portal.

Can I return an article purchased on promotion?

Yes, items purchased on promotion can be returned to the same General Conditions that other products, namely:

  • Items Not worn, not washed, not damaged
  • With them intact original labels and packaging
  • In Perfect state of resale
  • Turned exclusively by post, within 30 days after receipt

Attention :

Items purchased as part of a private sale are not neither refundable nor exchangeable, as specified at the time of the event.
This exceptional condition is clearly indicated before and during purchase.

Can I return an item purchased on a marketplace or from a dealer?

If you bought your Schott NYC® item on a marketplace (Zalando, La Redoute, Galeries Lafayette, etc.) or with a Physical or online reseller, THE return cannot be treated by our customer service Or via our official return portal.

In this case, you must make your return request directly to the seller concerned, respecting his return conditions And time limit.

Each dealer applies their return policy: we invite you to consult their General conditions of sale or to contact their customer service.

What if my Schott NYC® article has a defect?

If you notice a manufacturing defect or a quality problem On an article received, we invite you to quickly contact our customer service At the following address: sav@schott-nyc.fr

Please join your message:

  • Your order number
  • A Description of the fault noted
  • And Clear photos of the article concerned

Our quality service will carry out a Analysis of your request And will come back to you as soon as possible to offer you an appropriate solution (exchange, repair or refund, as the case may be).

Please note: this approach only concerns items purchased on Schott-store.com. For any purchase made from a reseller or a marketplace, please contact them.

What are the reimbursement times?

Once your packages received and controlled By our teams, the refund is made within 14 days maximum, via the Initial payment method (Bank card, Paypal or Alma).

A Additional delay of 5 to 10 working days may be necessary for the amount to appear in your account, depending on Banking deadlines.

In case of delayed payment Or in several times (e.g. via Alma), the reimbursement will be made according to the mode provided by your schedule.

For any questions, our customer service can be reached at the following address: sav@schott-nyc.fr

Authenticity & Quality

How to recognize a real Schott NYC® jacket?

An authentic Schott NYC® jacket is distinguished by several Characteristic elements :

  • A official brand label inside the jacket, usually embroideredE, indicating "Schott NYC®"
  • A Impeccable manufacturing quality : Solid seams, neat finishes, robust zips (often YKK brand or Schott)
  • Of the details faithful to the heritage of the brand, like the tired pressing buttons, the belt sewn, or the lines specific to each model
  • A genuine leather premium quality (cow, lamb, goat, etc.), never synthetic

To guarantee the authenticity of your jacket, we advise you to buy exclusively via:

  • Our official website Schott-store.com
  • Our Official stores
  • Or with a Authorized dealer appearing in our distribution network

If in doubt about a product, do not hesitate to contact our customer service to sav@schott-nyc.fr By joining detailed photos of the article.

What is the guarantee on Schott NYC® jackets?

All our products benefit from Legal compliance guarantee, in accordance with articles L217-3 and following of the Consumer Code.

This means that your article is guaranteed against manufacturing defects or compliance existing at the time of delivery, during a period of 2 years from reception.

In addition, Schott NYC® applies a Limited commercial guarantee, covering any proven manufacturing defect noted as part of a normal use.

Our jackets are not guaranteed for life.

The warranty does not cover:

  • The natural wear and tear of leather or materials
  • Damage linked to a bad maintenance, a abnormal use, or a accident
  • Alterations due to time, humidity or friction

In the event of a problem, contact our customer service has sav@schott-nyc.fr with :

  • Your order number
  • A Description of the fault noted
  • And Precise photos product

Our team will analyze your request and offer you a suitable solution, in accordance with applicable guarantees.

This warranty applies only to products purchased on Schott-store.com or with Authorized resellers.

Stores & availability

How do you know if a model is available in store?

If you want to check the availability of an article in one of our Official shops in Paris (The marsh or the halls), we recommend that you Contact the store directly By phone:

  • Schott Store - Paris Le Marais : 01 40 27 81 18
  • Schott Store - Paris Les Halles : 01 44 82 09 76

Regarding our Partner resellers, We do not have access to their stock. To know the availability of a model, we invite you to Contact them directly via their contact details in our Locator store.

Where are Schott NYC® stores?

We currently have Two official Schott NYC® stores in its own, located in Paris:

Schott Store - Paris Le Marais
21 rue de Debelieme
75003 Paris - France

Schott Store - Paris Les Halles
5/7 rue des Innocents
75001 Paris - France

To discover our other points of sale (approved resellers, corners or outlets), we invite you to consult our store locator on Schott-store.com.

Orders & Delivery

How to follow my order?

Of the shipping your order, you receive a confirmation email containing a tracking link allowing you to Follow the routing of your package in real time.

You can also find This link at any time Since Your customer account, in the section " My orders ».

If you did not receive the shipping email or if The tracking link does not work, do not hesitate to Contact our customer service in sav@schott-nyc.fr.

Does Schott NYC® deliver internationally?

Yes, Schott NYC® offers international delivery to several destinations in Europe and in the French overseas departments and territories.

Eligible countries include:

  • European Union : Germany, Austria, Belgium, Bulgaria, Cyprus, Croatia, Denmark, Spain, Estonia, Finland, Greece, Hungary, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, Netherlands, Poland, Portugal, Romania, Slovakia, Slovenia, Sweden.
  • Other European countries : United Kingdom, Switzerland.
  • Overseas departments and territories : Guadeloupe, Martinique, Reunion, Guyana.

When ordering, available delivery options automatically adapt to your destination country.

Can I modify or cancel my order after validation?

Once your order is validated, it is automatically transmitted to our logistics service for processing and preparation. So it is not possible to modify or cancel it directly from your account.

If you have made a mistake or want to cancel your order, we invite you to Quickly contact our customer service At the following address: sav@schott-nyc.fr, specifying your order number.

Any request for cancellation or modification will be studied, but cannot be guaranteed.

If the order has already been shipped, you can :

  • either refuse the package to delivery (it will be automatically returned to us),
  • either Receive it, then make a return request via our Return gate, in accordance with our return policy.

What are the Schott NYC® delivery times?

THE Schott NYC® commands are shipped within 24 hours worked (excluding weekends and holidays). Delivery times then vary according to the destination And The chosen delivery method :

For France:

  • Colissimo withdrawal point: delivery under 2 working days - free
  • Colissimo at home with signature : delivery under 2 working days - free
  • ChronoPost Chrono Relais : express delivery The next day in relay point after shipping - free
  • Chronopost at home : express delivery The next day before 1 p.m. after shipping - 15 €

For Europe (eligible areas):

  • Colissimo withdrawal point : delivery under 2 working days - free
  • Colissimo at home with signature : delivery under 2 working days - free
  • ChronoPost Chrono Relais : express delivery The next day in relay point after shipping - free
  • Chronopost at home : express delivery The next day before 1 p.m. after shipping - 15 €

During strong crowds (sales, parties, etc.), THE preparation and delivery times can be elongated.

Are there customs fees?

Customs fees vary depending on destination country of your order:

  • Metropolitan France and European Union : No customs fees applies. The products are delivered all taxes included (TTC).
  • Overseas departments and territories (DOM-TOM) : Of the Specific local taxes may be required on delivery, such as thesea ​​grant and the VAT (the products are sold excluding tax from the metropolis).
  • Country outside the European Union : Of the customs fees, there Local VAT and processing fees can be applied by the customs authorities of the country of destination. These costs are at recipient and are generally claimed by the carrier at the time of delivery.

We recommend that you find out about customs services of your country To find out the applicable costs before any order.

Payment & Safety

Is it possible to make a payment in several times?

Yes, you can pay your order in several times thanks to our partners Paypal And Alma.

Payment in 2x, 3x or 4x at no cost via Alma is available under the following conditions:

  • Minimum amount required : from 150 €
  • Valid bank card (Visa, mastercard or credit card)
  • Eligible countries : service accessible only in some European countries

Is online payment secure?

Yes, all payments made on Schott-store.com are 100% secure.

We use a SSL (Secure Socket Layer) encryption protocol) which guarantees the confidentiality of banking data transmitted during payment.

Transactions are processed via certified payment platforms, recognized for their reliability and compliance with the strictest safety standards.

No banking data is stored on our site.

What means of payment are accepted?

We accept them following means of payment on our site Schott-store.com :

  • Bank card (Visa, mastercard, credit card) via Paypye
  • Paypal, with the possibility of Payment in several times
  • Payment in several times via Alma : in 2x, 3x or 4x at no cost, available from 150 €, subject to Eligibility conditions (depending on the country and the type of card)

All transactions are secure thanks to a SSL protocol and to our certified payment partners, guaranteeing the Protection of your personal and banking data.