FAQ

Need help? Check out our Schott NYC® FAQ

Products & Sizes

What’s the difference between the MA-1 and CWU bomber jackets?

The MA-1 and the CWU are two bomber jackets rooted in American military aviation, each tied to a particular era and specific needs:

  • The MA-1 was designed in the 1950s for U.S. Air Force fighter pilots. Lightweight, ergonomic and without a stiff collar, it was designed for enclosed cockpits and moderate climates. Its clean, functional design made it an icon of military style in urban culture.
  • The CWU, introduced in the 1960s, replaced the MA-1. It met new requirements, particularly for fire resistance and thermal insulation. It stands out for its stand collar and its large flap pockets, typical of this new generation of military gear.

These two bomber jackets tell the story of how American aviators’ gear evolved, each embodying an era of style and function.

How do I care for a Schott NYC® leather jacket?

A Schott NYC® leather jacket is an investment that lasts. A few simple steps will preserve its quality and appearance over time:

What to do:

Dust it regularly with a soft, dry cloth.

In the case of a minor stain, use a damp cloth with a little mild soap, without rubbing too hard.

Apply a colorless leather conditioner once or twice a year to maintain its suppleness and sheen.

Store the jacket on a wide hanger, in a dry place and away from direct sunlight.

Air it out after wearing, especially if it has been exposed to rain.

How can I clean a leather jacket without damaging it?

Leather is a living material that requires gentle cleaning suited to leather. Here are the mistakes to avoid to prevent damage:

What to avoid:

Never machine-wash it or take it to a regular dry cleaner.

Do not use household cleaners, commercial cleaning wipes, or chemical solvents.

Never tumble-dry it : let it air-dry naturally, away from any heat source.

In the case of a stubborn stain or for a deep cleaning, it’s best to consult a leather specialist or in an approved professional dry cleaner.

Does leather change color over time?

Yes, leather’s appearance can change over time, especially if it is lightly pigmented or naturally tanned leather. This change is called a patina.

Several factors can influence these changes:

  • Exposure to light (UV)
  • Moisture or rain
  • Friction (bags, shoulders, elbows)
  • Care products applied (conditioners, waterproofing products)

The result: leather may lighten, darken or develop variations in color, depending on how it is worn and its environment.

That is what gives it all the character and authenticity of a leather jacket: each piece becomes unique over time.

To preserve its original color, we recommend avoiding prolonged exposure to the sun and regularly caring for your jacket with suitable
products
.

Does leather need regular care?

Yes. Leather is a natural material that changes over time. Although it is naturally durable, a little regular care is essential to:

  • preserve its softness,
  • prevent it from drying out or cracking,
  • and allow it to develop a beautiful patina over the years.

A little light but regular care (once or twice a year) is generally enough to keep your jacket in excellent condition.

That is what makes it a long-lasting garment, able to last through the seasons… and the decades.

Does leather stretch over time?

Yes, leather is a natural, living material : it changes over time and gradually molds to your body.

In areas that move (shoulders, elbows, back) leather may stretch slightly after being worn several times, especially if it is lambskin or goatskin, which are naturally more supple.

However, this stretching is limited if the jacket is the right size from the start. We therefore recommend that you not choose a style that is too tight thinking it will “give.”

A leather jacket that fits well from the start will provide optimal comfort without excessive stretching.

Are Schott NYC® leather jackets certified for motorcycle riding?

No. Schott NYC® leather jackets are not certified for motorcycle riding under the current European standards (EN 17092).

Our collection draws heavily on motorcycle culture, particularly through iconic styles such as the Perfecto® jacket, but it is designed primarily for fashion and lifestyle wear.

Our jackets have neither CE-certified protective elements nor the technical reinforcements required for riding a motorcycle on public roads.

They can be worn on a motorcycle at your own risk, but they are not a substitute for certified motorcycle gear designed to protect you in the event of a fall.

How do Schott NYC® clothes fit?

To choose the best size for you, we recommend checking our size guide available on every product page.



Are Schott NYC® items unisex or gender-specific?

Most Schott NYC® products are designed for men or women, with specific fits. Some styles, such as bomber jackets, puffer jackets or leather jackets, can be worn as unisex pieces depending on the look you're going for.

Feel free to check the fit details (“regular,” “slim,” “oversized”).

What’s the difference between the American 618 and 613 styles?

The models 618 and 613 from Schott NYC® are very similar, but have a few notable differences:

  • Epaulets : The 613, nicknamed "One Star", features a metal star on each epaulet. The 618 doesn’t have it, giving it a slightly cleaner look.
  • Collar snap : The 618 has Schott NYC®-branded snaps on the collar, while the 613 has no visible branding.
  • History and positioning : The 613 is the original, introduced in the late 1940s for bikers.
    The 618, launched in the early 1950s, was designed with a slightly roomier fit and more pronounced details to appeal to fashion-conscious customers, as a leading leather jacket brand.
  • Fit : Both styles have a short, fitted silhouette, typical of the Perfecto® jacket, with stiff leather that softens slightly with wear.

What does Leather Working Group certification mean for some Schott NYC® leathers?

Some leathers used in our collections come from tanneries certified by the Leather Working Group (LWG), an organization recognized for its strict environmental standards for leather production.

This certification guarantees, in particular:

  • a reduction in environmental impact (water, energy, chemicals),
  • traceability of production processes,
  • and responsible resource management.

The products concerned are marked “LEATHER WORKING GROUP,” shown in the Materials tab on their product page.

What are Green Schott items?

The items Green Schott are pieces designed with a more responsible, environmentally conscious approach.

They incorporate certified materials such as organic cotton, recycled fibers, or manufacturing processes that reduce environmental impact.

Each qualifying item is identified by the Green Schott logo shown on its product page.

These items reflect our commitment to offering more sustainable fashion without compromising on style or quality.

What’s the difference between classic leathers and iconic USA leathers?

The leathers used for our jackets fall into several ranges, including the iconic USA leathers, (613,618, 184SM, 257S, etc.) that embody Schott NYC®’s craftsmanship heritage.

The classic leathers (cowhide or lambskin) are selected for their softness, their comfort and their versatility for everyday wear. They offer excellent value for money while meeting standards of durability and style.

The iconic USA leathers come from our long-standing American production, made in our workshops in Union, New Jersey. They reflect raw, authentic craftsmanship of the brand since 1913.

These leathers are generally reserved for most iconic styles, such as the Perfecto® jacket, the shearling bomber jacket or the flight jacket. They appeal to purists looking for a jacket that develops character over the years.

What is the difference between the LC300 and LC3017 models?

The models LC300 and LC3017 are visually identical and made from the same goatskin.

The only difference is their seasonality :

The LC300 belongs to the Spring/Summer collection : it is made from lighter-weight leather, designed to be worn in transitional weather or summer.

The LC3017, from the Fall/Winter collection, hasa thicker lining, providing more warmth for cold days.

In short: same fit, same style, different thickness for each season.

What is the difference between cowhide, lambskin, goatskin, and sheepskin?

Each type of leather has its own characteristics, affecting the feel, fit, and durability of the jacket. Here are the main differences:

Cowhide: Leather thick and highly durable, perfect for rugged styles such as Perfecto® jackets or biker jackets. It offers good durability over time.

Lambskin: Leather supple, lightweight, and silky, to the a very soft feel. Ideal for a fluid, elegant drape, with maximum comfort.

Goatskin: Leather supple and resilient, with a natural grain. In its suede, it has a slightly fuzzy appearance and a soft but more textured feel. It provides an excellent balance of suppleness, comfort, and durability.

Sheepskin: Mainly used for shearling pieces, this leather is naturally insulating, thick, and very warm, perfect for winter styles.

The choice of leather depends on the intended use: a structured vintage look, elegant softness, everyday comfort or thermal insulation.

What are Schott NYC® jackets lined with?

The linings vary by style and season : they may be satin, quilted, mesh, or fleece, or even made of shearling for winter styles.

All lining details are listed on each product page.

Offers & Services

How can I get 10% off my first order?

When you sign up for our newsletter, you’ll immediately receive a welcome code giving you 10% off on your first order.

You can sign up directly at the bottom of our website, in the box provided.

This code is valid for one use only, excluding current promotions and products marked as ineligible for discounts.

Plus, if you create a customer account and enter your date of birth, you’ll receive a 10% discount code the on your birthday, valid sitewide (exclusions apply).

By signing up, you’ll also get special access to our new arrivals, private sales and exclusive offers throughout the year.

Returns & Exchanges

How do I return or exchange an item?

You have 30 days from receipt of your order to return one or more items.

How it works:

  1. Go to the online returns portal and enter your email address as well as your order number
  2. Select the item concerned, specify the reason for the return (refund or size exchange), then confirm
  3. Send the package back at your own expense, preferably with tracking
    The return remains the customer’s responsibility; we cannot be held liable in the event of loss or theft of the package

Exchange:

You can request a size exchange, provided it is the same style as the one originally ordered.

The exchange will be processed after our team receives and approves the return, and subject to product availability.

For returns from abroad, you must indicate that the shipment contains returned merchandise on the customs declaration. Otherwise, any any customs fees will be the customer’s responsibility.

Can I return my item in a store?

No, in-store returns are not accepted.

Whatever the reason (a refund or a size exchange), all returns must be made exclusively by mail, via the online returns portal.

Can I return an item bought on sale?

Yes, items bought on sale can be returned under the same general conditions as other products, namely:

  • Items unworn, unwashed, and undamaged
  • With the original tags and packaging intact
  • In perfect resalable condition
  • Returned exclusively by mail, within 30 days after receipt

Please note:

Items purchased as part of a private sale are not neither refundable nor exchangeable, as stated at the time of the event.
This exceptional condition is clearly indicated before and during purchase.

Can I return an item bought on a marketplace or from a retailer?

If you bought your Schott NYC® item on a marketplace (Zalando, La Redoute, Galeries Lafayette, etc.) or from a brick-and-mortar or online retailer, the return cannot be processed by our customer service team or through our official returns portal.

In this case, you must request a return directly with the seller concerned, following its return policy and deadlines.

Each retailer has its own return policy: please review its terms and conditions of sale or contact their customer service.

What should I do if my Schott NYC® item has a defect?

If you notice a manufacturing defect or a quality issue with an item you received, please contact our customer service at the following address: sav@schott-nyc.fr

Please include the following with your message:

  • Your order number
  • A description of the defect found
  • And clear photos of the item concerned

Our quality team will review your review of your request and get back to you as soon as possible with an appropriate solution (an exchange, repair or refund, as applicable).

Please note: this process applies only to items purchased on schott-store.com. If you purchased from a retailer or marketplace, please contact them.

How long do refunds take?

Once your package has been received and inspected by our team, the refund is issued within 14 days at most, via the original payment method (credit card, PayPal, or ALMA).

A additional 5 to 10 business days may be needed for the amount to appear in your account, depending on bank processing times.

In the case of a deferred payment or in installments (e.g., through ALMA), your refund will be processed according to your payment schedule.

If you have any questions, you can reach our customer service team at: sav@schott-nyc.fr

Authenticity & Quality

How can I tell if a Schott NYC® jacket is authentic?

An authentic Schott NYC® jacket has several distinctive features :

  • A official brand label inside the jacket, usually embroidered with "Schott NYC®"
  • A impeccable craftsmanship : strong stitching, careful finishing and sturdy zippers (often YKK or Schott branded)
  • Distinctive details true to the brand’s heritage, such as branded snaps, the sewn-on belt and linings specific to each style
  • A little genuine leather of premium quality (cowhide, lambskin, goatskin, etc.), never synthetic

To ensure your jacket is authentic, we recommend buying exclusively through:

  • Our official website schott-store.com
  • Our official stores
  • Or from an authorized retailer listed in our retail network

If you have any doubts about a product, please contact our customer service team at sav@schott-nyc.fr and include detailed photos of the item.

What is the warranty on Schott NYC® jackets?

All our products are covered by the statutory warranty of conformity, in accordance with Articles L217-3 et seq. of the French Consumer Code.

This means your item is covered against manufacturing defects or conformity present at the time of delivery, for a period of 2 years from receipt.

In addition, Schott NYC® offers a limited commercial warranty, covering any confirmed manufacturing defect found during normal use.

Our jackets do not have a lifetime warranty.

The warranty does not cover:

  • Natural wear of the leather or other materials
  • Damage caused by improper care, a improper use, or accident
  • Changes caused by time, moisture or friction

If you encounter a problem, contact our customer service at sav@schott-nyc.fr with:

  • Your order number
  • A description of the defect found
  • And clear photos of the product

Our team will review your request and propose an appropriate solution in accordance with the applicable warranties.

This warranty applies only to products purchased on schott-store.com or from authorized retailers.

Stores & Availability

How can I check whether a style is available in a store?

If you’d like to check whether an item is available at one of our official stores in Paris (Le Marais or Les Halles), we recommend that you contact the relevant store directly by phone:

  • SCHOTT STORE – Paris Le Marais : 01 40 27 81 18
  • SCHOTT STORE – Paris Les Halles : 01 44 82 09 76

As for our retail partners, we do not have access to their inventory. To check whether a style is available, please contact them directly using the contact details in our store locator.

Where are the Schott NYC® stores?

We currently have two Schott NYC®-owned official stores, located in Paris:

SCHOTT STORE – Paris Le Marais
21 rue de Debelleyme
75003 Paris – France

SCHOTT STORE – Paris Les Halles
5/7 rue des Innocents
75001 Paris – France

To discover our other locations (authorized retailers, in-store departments, or outlets), please check our store locator on schott-store.com.

Orders & Shipping

How can I track my order?

Once your order ships, you’ll receive a confirmation email containing a tracking link allowing you to track your package in real time.

You can also find this link at any time from your customer account, under “ My Orders ».

If you haven’t received the shipping email or if the tracking link doesn’t work, please feel free to contact our customer service team at sav@schott-nyc.fr.

Does Schott NYC® ship internationally?

Yes, Schott NYC® ships internationally to several destinations in Europe and the French overseas departments and territories.

Eligible destinations include:

  • European Union : Germany, Austria, Belgium, Bulgaria, Cyprus, Croatia, Denmark, Spain, Estonia, Finland, Greece, Hungary, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, Netherlands, Poland, Portugal, Romania, Slovakia, Slovenia, Sweden, Czechia.
  • Other European countries : United Kingdom, Switzerland.
  • French overseas departments and territories : Guadeloupe, Martinique, Réunion, French Guiana.

When you place your order, the available shipping options automatically adjust to your destination country.

Can I change or cancel my order after placing it?

Once you place your order, it is automatically sent to our logistics team for processing and preparation. It is therefore not possible to change or cancel it directly from your account.

If you made a mistake or want to cancel your order, please contact our customer service team promptly at the following address: sav@schott-nyc.fr, stating your order number.

We will review all cancellation or change requests, but approval cannot be guaranteed.

If the order has already shipped, you can:

  • either refuse the package upon delivery (it will automatically be returned to us),
  • either accept delivery of it, then submit a return request through our returns portal, in accordance with our return policy.

What are Schott NYC®’s shipping times?

The Schott NYC® orders are shipped within 24 business hours (excluding weekends and public holidays). Delivery times then vary depending on the destination and the shipping method selected :

For France:

  • Colissimo pickup point: delivery within 2 business days – free
  • Colissimo home delivery with signature : delivery within 2 business days – free
  • Chronopost Chrono Relais : express delivery the next day at a pickup point after shipment – free
  • Chronopost home delivery : express delivery the next day before 1 p.m. after shipment – €15

For Europe (eligible areas):

  • Colissimo pickup point : delivery within 2 business days – free
  • Colissimo home delivery with signature : delivery within 2 business days – free
  • Chronopost Chrono Relais : express delivery the next day at a pickup point after shipment – free
  • Chronopost home delivery : express delivery the next day before 1 p.m. after shipment – €15

During periods of high demand (sales, holidays…), the processing and delivery times may be longer.

Are there customs fees?

Customs fees vary depending on the destination country for your order:

  • Mainland France and the European Union : No customs fees apply. Products are delivered with all taxes included.
  • French overseas departments and territories (DOM-TOM) : Some specific local taxes may be payable upon delivery, such asdock dues and VAT (products are sold tax-free from mainland France).
  • Countries outside the European Union : Some customs fees, the local VAT and handling fees may be imposed by the destination country’s customs authorities. These fees are the recipient’s responsibility and are generally collected by the carrier upon delivery.

We recommend checking with the customs authorities in your country to find out which fees apply before placing an order.

Payment & Security

Can I pay in installments?

Yes, you can pay for your order in installments through our partners PayPal and ALMA.

Paying in 2, 3 or 4 interest-free installments through ALMA is available under the following conditions:

  • Minimum order amount : for orders starting at 150 €
  • Valid credit or debit card (Visa, Mastercard or Carte Bleue)
  • Eligible countries : service available only in certain European countries

Is online payment secure?

Yes, all payments made on schott-store.com are 100% secure.

We use an SSL (Secure Socket Layer) encryption protocol that protects the confidentiality of banking information submitted during payment.

Transactions are processed through certified payment platforms, known for their reliability and compliance with the strictest security standards.

No banking information is stored on our site.

What payment methods are accepted?

We accept the following payment methods on our site schott-store.com :

  • Credit or debit card (Visa, Mastercard, Carte Bleue) through Payplug
  • PayPal, with the option to pay in installment payments
  • Installment payments through ALMA : in 2, 3 or 4 interest-free installments, available for orders starting at 150 €, subject to eligibility requirements (depending on the country and card type)

All transactions are secure thanks to an SSL protocol and our certified payment partners, ensuring the protection of your personal and banking information.